Law Society Pro Bono Services ("LSPBS") complies fully with the Code of Governance for Charities and Institutions of Public Character ("IPCs"). We are committed to upholding the highest standards of transparency and accountability and believe that adopting the best governance practices will increase our effectiveness and instill public confidence in what we do.

Board Governance

LSPBS is governed by a Board of Directors whose members are elected according to LSPBS' Constitution. Board members are not employees and do not receive remuneration.

The Board has established six board committees to enhance corporate governance: (1) Audit Committee; (2) Finance Committee; (3) Fundraising Committee; (4) HR Committee; (5) Nominations Committee and (6) IT Committee.  The Terms of Reference for these board committees are found here.

LSPBS has in place Board Administration Guidelines which aim to orient and guide Board members by providing reference information on matters including board responsibilities and governance, the conduct of board meetings, strategic planning, programme management, financial management and internal controls.

Financial management and internal controls

The Board approves an annual budget after considering, amongst other matters, the committee work plans and budgets for the respective programme committees' activities for the year. The Board also monitors regularly LSPBS' budget income and expenditure to ensure LSPBS operates efficiently and adhere strictly to financial policies.

The Finance Committee and Audit Committee review, monitor and make recommendations to the Board on financial management policies and internal controls. Financial management policies in place include policies on fixed and intangible asset management, procurement and the management of gifts. The annual accounts are audited by an external professional audit firm.

Conflict of Interest policy

LSPBS has in place protocols and procedures to manage and avoid conflict of interest. Upon appointment, the CEO, Board members, employees and committee members sign a declaration form confirming that they have read and understood the conflict of interest policy of LSPBS and that they will make full disclosure of the interests, relationships and holdings that could potentially result in a conflict of interest.  They also confirm that they will notify the Board immediately when a conflict of interest situation arises.  In addition, the CEO, Board members, employees and committee members sign a disclosure of interests statement each year.

Risk management

LSPBS maintains a risk register in the format set out in the Enterprise Risk Management Toolkit for Charities and IPCs, jointly produced by the Charity Council, KPMG and National University of Singapore Business School.  The risk register is updated periodically and as and when acute risks arise. The Audit Committee has oversight of the risk register, which is presented to the Board at least once a year.

Human resource management

LSPBS administers a Code of Conduct applicable to all Board members, employees and volunteers, which require them to act lawfully, honestly, ethically and in the best interests of LSPBS when performing their duties.

LSPBS is a learning organization committed to helping employees grow in their careers. In addition to making learning opportunities available, LSPBS has a fair and objective performance management process with regular performance appraisals, supervision and feedback systems.  The HR Committee also reviews, monitors and makes recommendations to the Board on human resources strategies and policies.

Volunteer Management

LSPBS has in place a Volunteer Management Policy to provide guidance to staff and volunteers on volunteer administration and management and Committee Administration Guidelines setting out the procedures for the appointment of LSPBS programme committees, their work processes, and the respective responsibilities of committee members, committee chairpersons and committee secretariat representatives.

Data Protection Policy

LSPBS respects the privacy of individuals and recognizes the importance of the personal data you have entrusted to us.  Please refer to our Data Protection Notice to find out how we manage, protect and process the data of our donors, volunteers, service users and their authorized representatives. 

Whistleblowing Policy

LSPBS has in place a Whistleblowing Policy that aims to deter wrongdoing and provide proper avenues for employees, volunteers, donors, beneficiaries and other stakeholders to raise concerns about suspected improprieties in good faith. Please click here for more information on our Whistleblowing Policy and how to submit a whistleblowing report.

Communications Policy

To ensure that LSPBS maintains an image consistent with its objectives, LSPBS has in place a Communications Policy which sets out policies on the release of information to media, the designation of spokespersons and the use of LSPBS' name and logos.

Disclosure and transparency

LSPBS is committed to the principles of accountability and transparency. In order to adhere to these principles, LSPBS regularly makes available information regarding our programmes, operations, audited financial statements and Board members through an annual report, website and social media pages.

Last updated: June 2020